6551 客戶服務(wù)代表 - 金融機(jī)構(gòu) Customer services representatives – financial institutions - Immiknow NOC - LEVEL C 

此單元組的客戶服務(wù)代表處理客戶的金融交易，并提供相關(guān)的銀行產(chǎn)品和服務(wù)的信息。他們受雇于銀行，信托公司，信用社和類似金融機(jī)構(gòu)。 

Customer service representatives in this unit group process customers' financial transactions and provide information on related banking products and services. They are employed by banks, trust companies, credit unions and similar financial institutions. 

6551 客戶服務(wù)代表 - 金融機(jī)構(gòu)頭銜范例 Example Titles - Immiknow NOC 

* 銀行出納員 bank teller 
* 信用社出納員 credit union teller 
* 金融客戶服務(wù)代表 financial customer service representative 
* 外匯取款 - 金融服務(wù) foreign exchange teller – financial services 

6551 客戶服務(wù)代表 - 金融機(jī)構(gòu)主要職責(zé) Main duties - Immiknow NOC 

本單元組客戶服務(wù)代表執(zhí)行部分或全部下列職責(zé)：Customer service representatives in this unit group perform some or all of the following duties: 

* 處理客戶現(xiàn)金存款，取款，支票，轉(zhuǎn)帳，帳單和信用卡付款，匯票，認(rèn)證檢查和其他相關(guān)的銀行交易 
Process customer cash deposits and withdrawals, cheques, transfers, bills and credit card payments, money orders, certified cheques and other related banking transactions 

* 獲取和處理提供服務(wù)所需的信息，如開戶和儲(chǔ)蓄計(jì)劃及購買債券 
Obtain and process information required for the provision of services, such as opening accounts and savings plans and purchasing bonds 

* 出售旅行支票，外幣匯票 
Sell travellers' cheques, foreign currency and money orders 

* 解答咨詢，解決問題或有關(guān)客戶的帳戶不符之處。 
Answer enquiries and resolve problems or discrepancies concerning customers' accounts 

* 通知客戶提供的銀行產(chǎn)品和服務(wù)，以滿足他們的需求。 
Inform customers of available banking products and services to address their needs. 

6551 客戶服務(wù)代表 - 金融機(jī)構(gòu)任職要求 Employment requirements - Immiknow NOC 

* 必需完成中學(xué)學(xué)業(yè)。 
Completion of secondary school is required. 

* 可能需要工商管理大學(xué)文憑。 
A college diploma in business administration may be required. 

* 提供在職培訓(xùn)。 
On-the-job training is provided. 

6551 客戶服務(wù)代表 - 金融機(jī)構(gòu)附加信息 Additional information - Immiknow NOC 

* 隨著經(jīng)驗(yàn)積累，可能晉升到主管職位。 
Progression to supervisory positions is possible with experience. 

6551 客戶服務(wù)代表 - 金融機(jī)構(gòu)其他分類 Classified elsewhere - Immiknow NOC 

* 銀行業(yè)，保險(xiǎn)業(yè)及其他金融文員 Banking, insurance and other financial clerks [1434](1434) 
* 其他客戶和信息服務(wù)代表 Other customer and information services representatives [6552](6552) 
* 監(jiān)事，金融和保險(xiǎn)的上班族 Supervisors, finance and insurance office workers [1212](1212) 
* 監(jiān)事金融的客戶服務(wù)代表（客戶信息服務(wù)監(jiān)事） Supervisors of financial customer service representatives (in [6314](6314) Customer and information services supervisors ) 

6551 客戶服務(wù)代表 - 金融機(jī)構(gòu)職稱頭銜 All titles - Immiknow NOC 

* 帳戶信息服務(wù)的店員 - 金融機(jī)構(gòu) accounts information service clerk – financial institution 
* 銀行的客戶服務(wù)人員 bank customer service officer 
* 銀行出納員 bank teller 
* 信用社出納員 credit union teller 
* 當(dāng)前的客戶代表 - 金融服務(wù) current account representative – financial services 
* 客戶服務(wù)代理 - 金融機(jī)構(gòu) customer service agent – financial institution 
* 客戶服務(wù)人員，銀行 customer service officer, bank 
* 客戶服務(wù)代表 - 金融服務(wù) customer service representative – financial services 
* 金融客戶服務(wù)代表 financial customer service representative 
* 外匯出納員 - 金融服務(wù) foreign exchange teller – financial services 
* 主管出納員 - 金融服務(wù) head teller – financial services 
* 證明出納員 - 銀行 proof teller – bank 
* 儲(chǔ)蓄賬戶出納員 - 金融服務(wù) savings account teller – financial services 
* 高級(jí)出納員 - 金融服務(wù) senior teller – financial services 
* 出納員 - 金融服務(wù) teller – financial services 
* 出納員實(shí)習(xí)生 teller trainee 
* 信托公司出納員 trust company teller