6525 酒店前臺(tái)文員 Hotel front desk clerks - Immiknow NOC - LEVEL C
酒店前臺(tái)文員，預(yù)訂客房，為客人提供信息和服務(wù)，并接收服務(wù)付款。他們受雇于酒店，汽車(chē)旅館和度假村。
Hotel front desk clerks make room reservations, provide information and services to guests and receive payment for services. They are employed by hotels, motels and resorts.
6525 酒店前臺(tái)文員頭銜范例 Example Titles - Immiknow NOC
* 賓客服務(wù)代理 - 酒店 guest services agent – hotel
* 酒店前臺(tái)的服務(wù)員 hotel front desk clerk
* 夜班服務(wù)員 night clerk
* 預(yù)訂店員 - 酒店 reservations clerk – hotel
* 客房職員 room clerk
6525 酒店前臺(tái)文員主要職責(zé) Main duties - Immiknow NOC
酒店前臺(tái)文員執(zhí)行部分或全部下列職責(zé)：Hotel front desk clerks perform some or all of the following duties:
* 保留空缺，預(yù)訂和房間分配清單
Maintain an inventory of vacancies, reservations and room assignments
* 注冊(cè)來(lái)客，并分配房間
Register arriving guests and assign rooms
* 通過(guò)信函，電話和當(dāng)面回應(yīng)有關(guān)酒店服務(wù)和登記查詢，提供社區(qū)內(nèi)可用服務(wù)的信息，回應(yīng)客人的投訴
Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
* 使用電腦或手動(dòng)系統(tǒng)編譯和檢查日常記錄表，來(lái)賓帳戶，收據(jù)和憑證
Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
* 向離開(kāi)的客人出示費(fèi)用報(bào)表，并收取相應(yīng)付款。
Present statements of charges to departing guests and receive payment.
6525 酒店前臺(tái)文員任職要求 Employment requirements - Immiknow NOC
* 通常需要完成高中或等同學(xué)歷。
Completion of secondary school or equivalent is usually required.
* 可能需要完成為期兩年的學(xué)徒課程，或前臺(tái)業(yè)務(wù)或酒店管理大學(xué)課程。
Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management may be required.
* 在所有省和育空地區(qū)，旅游教育理事會(huì)的客房服務(wù)行業(yè)認(rèn)證是可用的，但是自愿的。
Guest service trade certification is available, but voluntary, in all provinces and the Yukon from the Tourism Education Council.
6525 酒店前臺(tái)文員附加信息 Additional information - Immiknow NOC
* 經(jīng)過(guò)額外的培訓(xùn)和經(jīng)驗(yàn)積累可能晉升到住宿經(jīng)理等高級(jí)職位。
Progression to senior positions such as accommodations manager is possible with additional training and experience.
6525 酒店前臺(tái)文員其他分類 Classified elsewhere - Immiknow NOC
* 主管，酒店前臺(tái)的服務(wù)員（住宿服務(wù)經(jīng)理） Supervisors, hotel front desk clerk (in [0632](0632) Accommodation service managers )
* 旅行顧問(wèn) Travel counsellors [6521](6521)
6525 酒店前臺(tái)文員職稱頭銜 All titles - Immiknow NOC
* 文員，前臺(tái) - 酒店 clerk, front desk – hotel
* 店員，前廳 - 酒店 clerk, front office – hotel
* 店員，酒店 clerk, hotel
* 業(yè)務(wù)員，酒店前臺(tái) clerk, hotel front desk
* 店員，晚上酒店 - clerk, night – hotel
* 文員，預(yù)訂酒店 - clerk, reservations – hotel
* 文員，客房 - 酒店 clerk, room – hotel
* 白班業(yè)務(wù)員 - 酒店 day clerk – hotel
* 前臺(tái)服務(wù)員，酒店 desk clerk, hotel
* 前臺(tái)代理 front desk agent
* 酒店前臺(tái)的服務(wù)員 front desk clerk, hotel
* 酒店前臺(tái)店員 front desk hotel clerk
* 前辦公室文員，酒店 front office clerk, hotel
* 前辦公酒店的業(yè)務(wù)員 front office hotel clerk
* 客戶服務(wù)代理 guest service agent
* 客戶服務(wù)代表 guest service representative
* 客戶服務(wù)代表 - 酒店 guest service representative – hotel
* 賓客服務(wù)代理 - 酒店 guest services agent – hotel
* 酒店的業(yè)務(wù)員 hotel clerk
* 酒店服務(wù)員，前臺(tái)辦公室 hotel clerk, front office
* 酒店禮賓部 hotel concierge
* 酒店前臺(tái)的服務(wù)員 hotel front desk clerk
* 酒店前臺(tái)辦公文員 hotel front office clerk
* 酒店夜審 hotel night auditor
* 酒店接待員 hotel receptionist
* 夜審 - 酒店 night auditor – hotel
* 夜班服務(wù)員 night clerk
* 夜班服務(wù)員 - 酒店 night clerk – hotel
* 前臺(tái) - 酒店 reception clerk – hotel
* 接待員，酒店 receptionist, hotel
* 內(nèi)預(yù)訂店員 - 酒店 reservations clerk – hotel
* 房間服務(wù)員 room clerk
* 房間秘書(shū) - 酒店 room clerk – hotel
* 秘書(shū) - 酒店客房服務(wù) room service clerk – hotel
* 服務(wù)代理，客人 - 酒店 service agent, guests – hotel
* 酒店服務(wù)總監(jiān) - superintendent of services – hotel
